Hello! Talk to Voice Agent
Less holding, — AI Voice that make every patient interaction simpler and faster, built by healthcare experts.
Proven in production, built for hospitals worldwide
Works with the HIS, CRM and telephony you already have, with no rip-and-replace.
- 1 millioncalls per quarter, in production
- 50–60%lower cost than a human agent
- 20ready-to-run use cases
- 19languages and accents
- Works with your HIS or EHR
Patient profiles, live slots, bookings, discharges and lab reports, read and written through your hospital systems.
- Running in production
Reminder, no-show and discharge agents live with real patient volume.
- Human handoff with context
Warm transfers carry the verified caller, summary and intent, so nobody repeats themselves.
- Conversation intelligence
Intent, sentiment and disposition tagged on every call, with a transcript.
- Care coordination
Nurse callbacks, red flags and feedback flow to one coordination hub.
- Scales on demand
Hundreds of concurrent calls with consistent quality, around the clock.
One call, end to end
Play any call, scrub the recording, and see the transcript, systems and outcome together.
Conversation with Emily
1 min 48 sec
Want this on your own call data?
Connected to the systems you already run
Watch a call move through your stack, one step at a time.
Cut the cost of every routine call by half or more
Voice agents take on the calls your human agents spend most of their day on, around the clock.
Routine inbound and outbound calls handled by an AI voice agent cost roughly half of what the same call costs with a staffed agent, and they are answered at once, in the patient's language, at any hour.
- 24×7no shifts, no queues
- 0hiring or training lag
- Peaksabsorbed without extra staff
You keep 50–60% of what you spend on these calls today.
What it delivers, call type by call type
- 01InboundHear it liveAppointment booking and rescheduling
Patients book, move or cancel in one call, any hour, with no queue and no manual entry.
50–60% lower cost per call - 02InboundHear it liveDoctor availability and hospital information
Timings, directions, departments and doctor schedules answered instantly, taking routine load off the front desk.
50–60% lower cost per call - 03InboundHear it liveTeleconsultation scheduling and joining help
Virtual visits booked and patients walked through joining, so fewer visits are missed to technical trouble.
50–60% lower cost per call - 04InboundHear it liveEmergency routing and triage handoff
Urgent callers recognised and passed straight to the right clinical team with the context already captured.
50–60% lower cost per call - 05OutboundHear it liveAppointment reminders and cancellations
Day-before calls that confirm, reschedule or cancel, then refill freed slots from the waitlist.
50–60% lower cost per call - 06OutboundHear it liveHealth check-up reminders
Attendance confirmed and fasting and document instructions shared ahead of time.
50–60% lower cost per call - 07OutboundHear it liveNo-show follow-up
Missed visits followed up the next day, the reason captured and a new slot booked on the call.
50–60% lower cost per call - 08OutboundHear it livePre-procedure instructions
Preparation, consent and arrival instructions delivered and acknowledged before the procedure day.
50–60% lower cost per call - 09OutboundHear it liveVaccination and screening campaigns
Eligible patients invited and booked at scale, in their own language, without a campaign team on the phones.
50–60% lower cost per call - 10OutboundHear it livePost-discharge care and feedback
Day 1, 3 and 7 check-ins that spot warning signs early and route concerns to a nurse.
50–60% lower cost per call - 11OutboundHear it liveMedication refill and adherence
Refill and dose reminders that find patients about to lapse before they do.
50–60% lower cost per call - 12OutboundHear it liveChronic-care check-ins
Regular check-ins for diabetes, hypertension and similar conditions, with readings captured and exceptions escalated.
50–60% lower cost per call - 13OutboundHear it liveLab and imaging report notifications
Patients told when reports are ready and sent a secure link, so counters and phone lines stay clear.
50–60% lower cost per call - 14OutboundHear it liveHome-care and rehabilitation follow-up
Exercise, wound-care and therapy adherence checked, with gaps flagged to the care team.
50–60% lower cost per call - 15OutboundHear it liveFeedback and NPS surveys
Every discharged patient asked for a rating while the experience is fresh, with themes summarised for leadership.
50–60% lower cost per call - 16InboundHear it liveComplaint intake and service recovery
Complaints captured fully on the first call, tagged by issue and routed to the owner with the transcript.
50–60% lower cost per call - 17InboundHear it liveNew enquiry and referral follow-up
Every enquiry answered and followed up, so interested patients are not lost to a missed call.
50–60% lower cost per call - 18OutboundHear it liveInsurance and pre-authorisation status
Status checks and document requests handled by voice, shortening the wait patients feel before admission.
50–60% lower cost per call - 19OutboundHear it liveBilling queries and payment reminders
Outstanding balances and bill questions handled politely at scale, with disputes passed to a person.
50–60% lower cost per call - 20InboundHear it livePatient support and human handoff
Routine questions answered at once and complex ones warm-transferred with full context.
50–60% lower cost per call
Indicative. The 50–60% saving compares an AI-handled call with a human-handled one and varies with call volume, call mix and local agent costs.
Built for patient trust
- Human handoff
Complex or sensitive calls transfer to staff with full context.
- Synthetic data in this demo
Every name, record number and phone number shown is fictional.
- Consent and recording
Disclosure and consent flows follow each hospital's policy.
- Data security
Patient data stays inside the hospital's systems of record.